Charlotte Richards

Charlotte Richards brings passion, professionalism, and a well-defined set of priorities to her role as Property Manager with Belle Property Cairns. Focused on creating a caring, supportive environment for tenants and owners, her commitment to a “client first” approach in a process that can sometimes be intimidating or overwhelming is at the heart of everything she does.

Balancing the challenges of managing a portfolio of high-quality residential properties with empathy and good humour, Charlotte’s professional relationships are based on trust, reliability, and clear communication. As the vital point of contact for owners, tenants, and external contractors, she is dedicated to achieving the best outcome for all parties while ensuring the experience is as stress-free as possible.

The holistic nature of Charlotte’s role requires a high level of detail and multi-tasking, alongside maintaining an up-to-date knowledge of compliance and legislation within the rental property industry. As well as conducting routine inspections, viewings, handovers, and liaising with tenants and owners, her responsibilities encompass the oversight of maintenance, and administrational tasks including tenancy renewals and reviews, bond management, invoices, and arrears.

Charlotte is an integral member of the close-knit Belle Property Cairns team, thriving in the inclusive culture, and proud to uphold the reputation of outstanding customer service for which the business is renowned.